Sunday, December 23, 2007

Stung My...

I consider myself an extremely warm person, but when you go to a compact place like Shillong where everybody knows everybody and you are never a nobody, I realised how cold I have become. Visit to Shillong was my first to north eastern part of India and the agenda was to sink in the culture and lives of people tucked in a corner of our country and experience the mountain's clean air (there isn't any inside the city).

Catching SCORPIONS live on Dec 12, drove the whole agenda. What a show. Klaus Meine still stings and stings hard with his high octave vocals at a ripe young age of 60. A banner read "SCORPIONS : Sting Our Ass". Very creative! Sting they did - and how? I have always respected Germany for their precision tools, automobiles & Scorpions. Post my visit to Shillong I have started liking all musical expressions from Germany. I just can't get enough of Rammstein's brand of industrial rock. Rock bands perform, Rammstein just burns. And their vocalist, he does not sing, I call it some kind of 'subsonic booming growl'. And yes if there is anything called the 'ideal' language for rock music, it has got to be German.

Going back to being *warmth* bit, I guess it is possible only in small cities. If I start spreading warmth here, I have serious doubts whether I will succeed in doing it for a long time to make an impact. Further, do people have time to appreciate it? Everybody is busy chasing something. Some chase money, some chase power, some chase happiness, some chase anything that moves on two legs and some don't have to chase anything as they are born with a silver spoon right up their rear and they are busy enjoying it.

In a nutshell..listen to good music, travel whenever one gets an opportunity and enjoy life. Winter chill is here and please don't tax your brain with warm thoughts.

Friday, December 07, 2007

Misdirected

Customer is always right : That is probably the only thing I learnt in my hotel school. It spills over and it holds true for all businesses.

Lets take this case: A customer wants to buy an aircraft but goes to a sanitary ware shop. Going by the rule of "customer is always right", can the sanitary ware shop owner do anything about getting the customer an aircraft? What if the shopkeeper directs the customer to the appropriate location than wasting each others time by sticking to "customer is always right" philosophy.

Help is just a blog away.